Bank offers new service for the visually impaired

Bank of Valletta has introduced a new service to support the special needs of its customers who have a visual impairment. Following discussions with the National Commission for Persons with Disability, BOV is now making available special, large format, bank statements to its customers who suffer from a degree of visual impairment.

This service, which is provided free of charge, is available from any BOV branch. "At Bank of Valletta we are supportive of our customers' needs and always seek to tailor our services to the specific requirements of our customers," said Igino Xuereb, Chief Officer Operations at Bank of Valletta when introducing this new service.

"Indeed, mutuality is a core value of Bank of Valletta's brand promise. These large format statements are the Bank's response to facilitate and make more straightforward the services we offer to persons with such special needs and shows how BOV understands the value of truly genuine and caring service and how we take a personal interest in its customer's individual requirements," concluded Mr. Xuereb.

For further information, customers may call at any BOV Branch or contact the BOV Customer Service Centre on 2131 2020.